About Pharmacy
As one of the largest and most comprehensive healthcare institutions in the world, NewYork-Presbyterian is committed to excellence in patient care, research, education, and community service.
With our dedicated staff, modern facilities, state-of-the-art technology, commitment to quality care, and role in educating future health-care professionals, NewYork-Presbyterian (NYP) has earned a reputation as a leader in healthcare. Whether providing specialty care to the tiniest newborns, performing complex cardiothoracic surgery, or offering comprehensive primary care, NewYork-Presbyterian delivers excellence in healthcare with compassion and caring.
Department of Pharmacy
The primary mission of the NewYork-Presbyterian Department of Pharmacy is to provide safe, effective, and comprehensive pharmacy services at the highest quality to all patients in association with other health care providers. Our core values include: Patient-Centered Care, Teamwork, Respect, Innovation, and Engagement.
The Department of Pharmacy at NewYork-Presbyterian provides pharmacy services to patients and health care providers at all hospital centers. Our department is fully integrated and standardized across our eight main hospital campuses as well as our two regional hospital sites to ensure that all patients receive the highest quality of pharmaceutical care. Twenty-four hour services are provided in both a centralized and decentralized manner, with satellite pharmacies being strategically located near critical care areas and within operating rooms.
Scope of Service
The Department of Pharmacy embraces visionary thinking, thoughtful management, and new technology to maintain its distinction as a leader in operational and clinical excellence. Our policies, guidelines, programs, and services are designed to promote the highest quality standard of pharmaceutical care for our patients. Medication use policies, treatment guidelines, and targeted drug monitoring programs are continuously developed, updated, and implemented so that medication use is safe, efficacious, and cost-effective. The Department of Pharmacy provides background information, data, and recommendations to the Enterprise Formulary and Therapeutics (F&T) Committee and its subcommittees to support the development of guidelines and policies for the appropriate use of medications.
Clinical & Operational Pharmacy Services
The Department of Pharmacy provides medications ordered for patients in a ready-to-administer form. In addition to dispensing unit dose medications, our department also compounds IV solutions, repackages medications that are not available in unit-dose packaging, and prepares customized doses/products for special populations such as pediatrics. To both support our pharmacy operations and enhance patient safety, our department leverages state-of-the-art automated systems. Such systems include automated dispensing cabinets, anesthesia workstations, medication carousels, bar code medication administration, robotic technologies for repackaging medications and maintenance of our perpetual inventory, intravenous gravimetric workflow systems with built-in image capture and barcode validation, automated physician order entry system through the EPIC electronic medical record, and online drug information resources.
Clinical and specialty pharmacy services are provided in various care areas including, but not limited to, drug information, general medicine, pediatrics, critical care, infectious diseases, solid organ transplant, nutrition, oncology, psychiatry, and investigational drug services. Our pharmacists also provide clinical support in the form of various activities, including pharmacokinetics consultations, therapeutic drug monitoring, and admission and discharge medication reconciliation and education. In addition, many of our pharmacy personnel are decentralized from the pharmacy satellites to patient care areas to improve medication availability, increase interdisciplinary collaboration, streamline communication, standardize medication administration, and improve patient satisfaction without compromising operational efficiency.
Ambulatory Care
The Department of Pharmacy has expanded our clinical services to support several Internal Medicine and Family Medicine practices within our Ambulatory Care Network. Many of our ambulatory care pharmacists have established collaborative drug therapy management (CDTM) agreements with their physician colleagues to further expand their scope of practice. Our pharmacists are also heavily involved in telemedicine activities such as conducting virtual medication consultations with solid organ transplant recipients. In addition, our pharmacists help to coordinate transitions-of-care through both admissions and discharge medication reconciliation, medication counseling and education, and coordination of pharmacotherapy services. Our outpatient pharmacies also contribute to improved access to medications for our patients by filling discharge prescriptions and helping our patients overcome barriers to medication adherence.
Specialty Pharmacy
The NYP Specialty Pharmacy is an outpatient pharmacy program that uses an integrated service model to provide closed-loop, end-to-end care for NYP patients. The NYP Specialty Pharmacy not only provides prescription fulfillment services, but also supports patients through the provision of medication education, completion of prior authorizations, and assistance in obtaining financial aid. Specialty services span multiple clinic sites and disease states, including but not limited to infectious diseases, hematology and oncology, transplant, immunology, endocrinology, and high-risk obstetrics. Our Specialty Pharmacy is also fully accredited by both the Utilization Review Accreditation Commission (URAC) and the Accreditation Commission for Health Care (ACHC).
Research
Our pharmacists are actively involved in the evaluation of clinical protocols and therapeutic management of our patients. Individuals from the Department of Pharmacy are also involved in numerous research activities and publish articles and present at professional meetings. Our pharmacy staff also supports research through membership on the Institutional Review Boards at their respective campuses. Investigational drug pharmacies manage all investigational drugs utilized in clinical trials at these locations.
Information Technology
The Department of Pharmacy leverages the latest technology to increase productivity, improve efficiency, enhance regulatory compliance, and improve patient safety. Our department assumes responsibility for the medication content within information systems and many of the clinical and decision support applications utilized by the organization. In addition, our department maintains a robust data analytics infrastructure to ensure that decisions made throughout the year align with our strategic vision, and can be made in an expedient and data-driven fashion. Our Data Analytics, Informatics, and Information Technology teams streamline medication use practices, support productivity, and improve operational efficiency across the organization.
Regulatory & Medication Safety
The regulatory team within the Department of Pharmacy identifies and addresses conditions and practices that have caused or have the potential to cause medication-related errors throughout the organization. External medication-related events are also assessed in order to proactively enhance safe practices at NYP. In addition, our department is committed to continuous quality improvement through projects and initiatives across the organization.
Training & Educational Programs
The Department of Pharmacy has training and education programs to foster the professional development of our pharmacy staff as well as pharmacy residents and students.
Residency Training Program
NYP offers American Society of Health-System Pharmacists (ASHP) accredited residency programs which include postgraduate year one (PGY1) pharmacy residency, postgraduate year two (PGY2) specialty residencies, and a PGY1/PGY2 Health System Pharmacy Administration and Leadership (HSPAL) residency. These competitive programs enable residents to put knowledge into practice while learning from pharmacists and other healthcare professionals who are leaders in their fields.
External University Affiliations
We offer comprehensive training programs for pharmacy students seeking to gain experience in a large academic medical center. The Department of Pharmacy is currently affiliated with St. John’s University, Long Island University, and Saint Joseph’s University.
Continuing Education
The Department of Pharmacy is an American Council of Pharmaceutical Education (ACPE) accredited provider of pharmacy-based continuing education programs. In addition, members of the department provide numerous external educational programs on a local, state, and national level.
Other Educational Activities
Members of the department are also involved in the education of medical and nursing students from both Columbia and Cornell Universities as well as house staff, medical residents, fellows, attending physicians and other healthcare professionals within the organization.
Life in New York City
NYP is located in New York City, one of the largest cities with the most diversity, culture, and business in the world. Entertainment such as Broadway, live music, festivals, and museums is plentiful, while fine cuisine can be found from every continent around of the globe. NYP employees can enjoy various perks and discounts on popular attractions and commonly used services such as car rentals, gym memberships, cell phone plans, restaurants, museums, and shows.