Discover a variety of valuable resources designed to support your practice's adoption of the electronic health record system. From educational materials and access to training and other administrative tools, we offer a suite of resources to help you. Explore what’s available today!
The UserWeb is a resource for Epic users to access various documents, forums, and other resources made available by Epic.
Schedule an Epic Personalization Session to streamline how you use the system.
Log into Box to access files shared with you from the Community Connect team or upload files to share with us.
For documentation on how to perform various workflows in Epic, access the KnowIT Learning Library.
For support with using Epic, or reporting issues with the system, please contact the Community Connect Epic Support Desk at 929-440-9225. Please note that phone support is available Monday-Friday, 8 AM – 5 PM.
For help with questions regarding your bill for the Epic Community Connect service, please contact the NewYork-Presbyterian Billing Team at billingdept@nyp.org.
