Community Connect provides private practice physicians access to the leading electronic health record platform used by NewYork-Presbyterian, Weill Cornell Medicine, and Columbia University Irving Medical Center – Epic. With this access, all your patient information is available to you at your practice, in our hospitals, and in your pocket through mobile apps available for smartphones and tablets. This includes visit encounters, hospitalizations, notes and letters, test results, orders, medications and treatment plans. Add the power and ease of an integrated electronic health record platform to your practice and reap the benefits of having robust clinical data for your patients garnered from a comprehensive, shared record.
Epic Community Connect Program
About Our Epic Community Connect Program
Why choose Epic through our Community Connect program?
The Epic system you receive access to is the same system used across NewYork-Presbyterian, Weill Cornell Medicine, and Columbia. Epic is a platform that is comprised of multiple integrated, purpose-built applications for practice management, specialty-specific care, population health, and much more. In fact, Epic is rated the #1 overall software suite for electronic health records by KLAS and has been for 14 years running.
In addition, more hospitals and ambulatory clinics use Epic than any other EHR system. With Care Everywhere, Epic’s secure network, you are able to update your patient records automatically with data from other healthcare organizations that use interoperable EHR systems. With the rich clinical history available to you, you can make more informed decisions when providing care.
Epic is also creating a strong foundation for the application of artificial intelligence in healthcare delivery. With more than 60 significant development projects underway at Epic, tools like generative AI and predictive models are being rolled out to help improve the physician experience. This includes focusing on well-being by reducing documentation burden, allowing physicians to prioritize clinical care, leading to improvement in care quality, patient experience and outcomes.
A comprehensive offering
The Epic Community Connect program is a cost-effective, comprehensive offering that provides the software tools, system integrations, and software support to help medical practices deliver care efficiently and securely.
Stand on the Shoulders of Giants
We fine-tune Epic to meet the needs of our world-class clinical and administrative team members across NewYork-Presbyterian, Weill Cornell Medicine, and Columbia. It includes clinical content we’ve customized for specialty-specific care. You will have the ability to leverage this content as it suits your practice and needs.
What’s Included
- Epic Ambulatory Clinical Module
- Patient Registration, Scheduling, and Professional Billing Modules
- Connect (the patient portal)
- Select third-party systems
- Integrations with Quest and LabCorp
- HIPAA and HITECH Compliant
- System Training
- Hardware and Technical Assessment
- Implementation and Software Support
Key Features and Functionality
- Care Everywhere: secure external clinical record exchange
- Connect (‘MyChart’): Patient Portal
- Communication Manager: streamlines letter-writing to patients and providers
- Haiku: A mobile app for providers
- Secure Chat: Epic native instant messaging available on the desktop and mobile devices
- Virtual Visits (telehealth): Epic Video Client (usage fees apply)
- InBasket: easily track open visits, encounters, new patient results and pending orders
Third-party products integrated with Epic:
- Clinical Decision Support: UpToDate
- Connections to multiple registries
- Document Scanning: Hyland OnBase
- Electronic Prescribing: Surescripts
- Electronic Prescribing of Controlled Substances (two-factor authentication solution): Duo
- Patient Education: Healthwise
- Prescription Drug Monitoring Program: I-STOP
- Prior Authorization for Prescriptions: CoverMyMeds
- Speech Recognition and Dictation: M*Modal (additional fees apply)
- Lab Resulting: Quest/Labcorp
Shared Records and Data Privacy
Gain access to over 12 million patient records with rich clinical data, and the ability to access outside records through connected health information exchanges. Your billing data remains private and exclusive to your practice.
Integrations
We will integrate with select third-party applications meeting our rigorous security requirements. Additional implementation and maintenance fees will apply.
Securely Hosted
Our Epic system is hosted in state-of-the-art data centers located within the U.S. Expect a highly-reliable system with minimal downtime.
Trained by Us
You and every member of your team that will use Epic is trained by us. Our learning programs are hybrid, comprised of both interactive eLearning lessons, as well as live virtual training. Training is mandatory and required for every person given access to our Epic system.
Personalized by You
You are able to personalize aspects of the Epic system to make it a more efficient tool for how you practice. In a dedicated session with a member of our Learning Team, you will learn to:
- Adjust your workspace layout
- Customize Chart Review to focus on the information most relevant for you
- Set your favorite orders
- Create order panels of your commonly used orders with your ordering preferences set as the default options
- Organize your preference list
- Create your own SmartPhrases for text you commonly type
- Set your favorite SmartTexts to use when writing notes
Guiding Principles
- This is a shared system. You may need to embrace changes that vary from how your practice operates today.
- Our existing governance, comprised of clinical leadership groups (CLGs) and access and revenue cycle readiness (ARCR), determine which enhancements/modifications to the system are appropriate and what is prioritized.
- Your practice is held to the same standards for security, privacy, and HIPAA compliance as every member of our enterprise.
- Continuity of care is paramount. Patient and physician satisfaction are our priorities.