NewYork-Presbyterian/Columbia University Medical Center

Ambassadors. Under the direct supervision of the Accommodations Dept., Volunteer Ambassadors will provide a warm welcome and assistance to patients, family members, and visitors and also assist care givers at NewYork Presbyterian. Ambassadors will share key information about the unit as well as orient patients and families to the concierge services available to them through Errand Solutions. Ambassadors may also assist with resolving non-clinical issues that may arise during the patient's stay. The ambassadors will conduct daily rounds to pro-actively assess and meet patients' individual needs.

Available Monday through Friday 9:00 am - 5:00 pm

Ambulatory Care Clinics. Volunteers act as liaisons between patients/families and staff. Assist patients and families in waiting rooms, with registration, pre-operative tasks and escorting. Clerical responsibilities may include answering phones, computer/data entry and filing. Good interpersonal skills required.

Available Monday through Friday 9:00 am - 5:00 pm

Clerical. This opportunity offers the chance for a volunteer to become a valuable member of a department team. Volunteers will provide much needed general office assistance at the direction of departmental staff. Duties may include answering telephones, filing, data entry or light typing, labeling, running errands, etc. Pleasant personality and accuracy are important. Opportunities are available in various settings: clinics, nursing units, doctor office, administration etc.

Available Monday through Friday 9:00 am - 5:00 pm

Emergency Department. With genuine concern and compassion, volunteers in the emergency department provide emotional support to the patients and their families in the waiting room. Volunteers liaise between patients, families and clinical staff, and are trained in various methods of interaction with children such as one to one or group readings, board games, activities, drawing, etc. Volunteers must be at least 18 years old.

Available daily 10:00 am - 2:00 pm, 2:00 pm - 6:00 pm, 6:00 pm - 10:00 pm

Gift Shop. The gift shop is looking for friendly, pleasant volunteers, who are able to stand for prolonged periods and could help put away stock, check and price new merchandise, stock gift cart, tag samples for display.

Available daily 9:00 am - 8:00 pm

Interpreter Program. The NewYork-Presbyterian serves a very diverse community. Some of our patients need language assistance as they are cared for at our hospital. Volunteers will serve as an interpreter throughout the hospital. Bilingual volunteers provide the critical service of medical interpretation for limited English speaking patients and their health care providers. Aggressive recruitment for bi-lingual English-Spanish. Intensive training is provided.

Available Monday through Friday 9:00 am - 5:00 pm

Nursing. Similar to the Emergency Department the volunteers role is to add an additional personal dimension of genuine concern and compassion to patients and their families, improve the quality of care, and to assist the staff as needed in the delivery of care. The volunteer, by letting patients and their families know that someone is concerned about their emotional and physical needs, and is there to assist in finding solutions to their concerns, can have a significant impact on the individuals perception of their hospital experience. Volunteers also provide an invaluable service by assisting the Nursing staff in fulfilling their roles and duties. Services Areas include: Medicine, Surgery, Neurology, Oncology, Cardiology, Transplant, and Rehabilitation.

Available daily 8:00 a.m. - 8:00 p.m.

NYPgreen Sustainability Volunteer The primary responsibility of the NYPgreen volunteer is to support NewYork-Presbyterian Hospital's goal to be to create the safest and healthiest environment for our patients, staff, and community while conserving resources for the future, raising awareness and encouraging participation in these efforts. The volunteer will assist in the education of employees on sustainability, support the work of the Sustainability Council, and prioritize opportunities for sustainability efforts. The ideal candidate is a self-starter able to collaborate effectively to develop plans and work independently to generate results.

Available hours: Monday through Friday, 8:30am-5:00pm. Must be at least 18 years old.

Occupational/Physical Therapy. Volunteers assist therapists with follow-up phone surveys, appointment confirmation and patient registration. They greet patients upon arrival, and assist therapists with a variety of tasks such as setup/cleanup of the treatment area, organizing materials, assisting with treatment group, folding towels, sheets, and gowns.

Available Monday through Friday 9:00 am - 5:00 pm

Rape Crisis/Domestic and other Violence Emergencies. The DOVE Program is seeking caring and dedicated volunteers to work with survivors of domestic violence and sexual assault as Crisis Counselors / Advocates in the Emergency Depts. of Columbia University Medical Center. Advocates help the survivor, family members and important others to cope with the immediate after-effects of the trauma. They accompany survivors during their stay in the emergency room ensuring that survivors understand their rights and options and that they receive sensitive and timely treatment. Advocates serve as supportive intermediaries with emergency room staff and others involved in responding to the traumatic event.

Waiting Room Volunteer Liaison. Volunteers act as a liaison between staff and family members in the waiting area outside the operating rooms and Intensive Care Units. Often there's more suffering in the waiting room than in the unit. Volunteers, therefore, offer an ear to listen, a hand to hold, a shoulder to cry on, and a pair of legs with which to enter the unit and find out what is going on with their patient. Even the smallest bit of information can be comforting to families. Volunteers also provide visitors with information about hospital services. Strong communication and customer service skills are required. Must be 18 years of age or older.

Available Monday through Friday 9:00 am - 5:00 pm

Rev 3/2009