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Long-term Volunteer Guidelines

  • 150 hours of service required minimum
  • At least 6 months commitment
  • A minimum of 4 hours a week

Summer Only Volunteer Guidelines

  • Applications only accepted between January 1 and March 31st
  • 120 hours of service required minimum
  • 6-8 week commitment

Volunteer Opportunities

Allen Hospital Greeter/Navigator. Volunteers are responsible for greeting and directing patients and visitors. Allen Navigators are stationed in the lobby of the hospital to provide directions and escort individuals to their destination. Those interested must be able to stand for long periods of time.

Shifts available daily from 10 - 2pm

Ambulatory Surgery Waiting Area. Volunteers will act as a liaison with family members in the waiting room and keep them informed regarding the patients status. Person must be able to communicate with other units (i.e. recovery rooms, nursing stations, etc.) and be able to obtain status information. Volunteers must then relay information in a professional but compassionate manner to the family.

Available Monday through Friday 8:00 AM - 5:00 PM

Clerical. This opportunity offers the chance for a volunteer to become a valuable member of a department team. Volunteers will provide much needed general office assistance at the direction of departmental staff. Duties may include answering telephones, filing, data entry or light typing, labeling, running errands, etc. Pleasant personality and accuracy are important. Opportunities are available in various settings: clinics, nursing units, doctor office, administration etc.

Available Monday through Friday 9:00 am - 5:00 pm

Emergency Department. The volunteer role in the Emergency Department is to enhance the personal dimension of genuine concern and compassion to patients and their families. The volunteer reassures patients and their families that someone is concerned about their emotional and social needs. This has a significant impact on the individual's perception of the ED and hospital experience. The volunteer, through communication, companionship and the use of problem solving techniques, can change what might otherwise be perceived as an insensitive, impersonal environment, to one of compassion and genuine concern. You must be over 18 years of age.

Available daily from 10:00 AM - 2:00 PM; 2:00 PM - 6:00 PM; and 6:00 PM - 10:00 PM

Nursing/ Unit Ambassadors. Unit Ambassadors add an additional dimension of care and compassion to patients and their families. Responsibilities include providing assistance to patients, family members, and visitors and also helping the nursing and unit staff to put patients first. This includes visiting and talking with patients offering emotional support, satisfying nonclinical needs and assisting visitors on the unit.

Shifts available daily from 8:00 AM - 7:30 PM

The NYP Guide Program is a program designed to reduce confusion that visitors have when navigating in the hospital. Volunteers help by navigating and at times walking with patients or visitors to the area of the hospital that they wish to visit. If you want to put a smile on someone's face, then this is the program for you! Training provided. Position does require that volunteer be able to stand for a period of time greeting patients and guests.

Available 7 days a week 8am-8pm.

Patient Relations. Volunteers supplement services provided by Patient Relations Staff. Duties include performing clerical tasks, visiting patients and writing up requests, complaints and compliments, running errands, and answering phones. Spanish helpful.

Available Monday through Friday 9:00 AM - 5:00 PM

Radiology Waiting Area. Volunteers engage with patients and family members. Duties will include explaining hospital procedures, escorting patients to their destinations, putting family members at ease, running errands, and generally serving as a liaison between the waiting room and patient care areas.

Shifts available Monday - Friday from 8:00 AM - 5:00PM

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1 877 NYP WELL

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