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NewYork-Presbyterian/Allen Pavilion
Volunteer Services Department
5141 Broadway
1 Center West - Room 011
New York, NY 10034
Phone - (212) 932-5319
Fax - (212) 932-6056
E-mail us your application!
Maps and Directions to NewYork-Presbyterian/Allen Pavilion
Ambulatory Surgery Waiting Area
Volunteers will act as a liaison with family members in the waiting room and keep them informed regarding the patients status. Person must be able to communicate with other units (i.e. recovery rooms, nursing stations, etc.) and be able to obtain status information. Volunteers must then relay information in a professional but compassionate manner to the family.
Available Monday through Friday 8:00 AM - 5:00 PM
Clerical
General office assistance at the direction of office staff. Duties may include answering telephones, filing, data entry/light typing, labeling, running errands, etc. Pleasant personality and accuracy are important.
Available Monday through Friday 9:00 AM - 5:00 PM
Emergency Department
The volunteer role in the Emergency Department is to enhance the personal dimension of genuine concern and compassion to patients and their families. The volunteer reassures patients and their families that someone is concerned about their emotional and social needs. This has a significant impact on the individuals perception of the ED and hospital experience. The volunteer, through communication, companionship and the use of problem solving techniques, can change what might otherwise be perceived as an insensitive, impersonal environment, to one of compassion and genuine concern. You must be over 18 years of age.
Available daily from 10:00 AM - 2:00 PM; 2:00 PM - 6:00 PM; and 6:00 PM - 10:00 PM
Errand Solutions Ambassadors
Ambassadors are trained volunteers who visit the new admissions at their assigned units and provide a warm welcome and basic orientation to the hospital for patients and families. The Ambassadors will share key information about the unit as well as orient patients and families to the concierge services available to them through Errand Solutions.
Available Monday through Friday 9:00 AM - 5:00 PM
Gift Shop
Volunteers help to put away stock, check and price new merchandise, stock gift cart, tag samples for display. Must be friendly, pleasant and able to stand for prolonged periods.
Available daily from 9:00 AM - 8:00 PM
Library
The Patient's Library is a volunteer run service. Volunteers perform routine clerical and library duties, circulate books, prepare and deliver books to patient areas, shelve books. Answer phones and respond to patient requests.
Available Monday through Friday 8:00 AM - 2:00 PM
Nursing
Similar to the Emergency Department the volunteers role is to add an additional personal dimension of genuine concern and compassion to patients and their families, improve the quality of care, and to assist the staff as needed in the delivery of care. The volunteer, by letting patients and their families know that someone is concerned about their emotional and physical needs, and is there to assist in finding solutions to their concerns, can have a significant impact on the individuals perception of their hospital experience. Volunteers also provide an invaluable service by assisting the Nursing staff in fulfilling their roles and duties.
Available daily 9:00 AM - 7:30 PM
Occupational Therapy
General office assistance at the direction of the office staff. Duties may include answering phones, filing, data entry/light typing, labeling, running errands, etc. Volunteers can also provide assistance to therapist during patient treatments with tasks like: organizing of materials, assist with setup/cleanup, assist with treatment group, arrange transportation by phone, folding towels, sheets, and gowns.
Available Monday through Friday 9:00 AM - 5:00 PM
Pastoral Care
Volunteers visit patients throughout the hospital and assess the need for a chaplain. Volunteers are required to be good listeners, warm, caring, and concern of patients spiritual needs.
Available daily 9:00 AM - 5:00 PM
Patient Relations
Volunteers supplement services provided by Patient Relations Staff. Duties include performing clerical tasks, visiting patients and writing up requests, complaints and compliments, running errands, and answering phones. Spanish helpful.
Available Monday through Friday 9:00 AM - 5:00 PM
Physical Therapy
Clerical duties as answering telephones, photocopying, complete billing forms, tallies recording referrals, updating tags on scheduling boards. Assisting physical therapists with follow up phone (surveys,) confirming appointments, obtaining patient information from the computer. Check in-patients, inform physical therapists that their patients have arrived, assemble patient's folders. Volunteers can also assist Physical Therapists setting up treatment area.
Available Monday through Friday 9:00 AM - 5:00 PM
Volunteer Interpreter Program
The Volunteer Interpreter Program was designed to enhance communication between hospital personnel and patients. The program recruits and trains bilingual volunteer interpreters, mostly those with interest in the health care field. We provide instruction in medical terminology, interpreting technique, cross-cultural differences and linguistic variations.
Available Monday through Friday 8:30 AM - 5:00 PM
