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Ambulatory Care Network Community Programs

ACN Contact Center

Overview

The NewYork-Presbyterian Hospital Ambulatory Care Network Appointment Scheduling schedules appointments for patients and providers seeking care at our primary and specialty practices.

The Center was established late in 2002 to centralize appointment scheduling to the Ambulatory Care Network practices. Calls are received via a toll-free number 1-866-4MD-APPT (1-866-463-2778) or via menu options when calls are placed to participating sites.

Goals
  • Facilitate scheduling by having staff dedicated to answer telephone calls for appointments. These staff members can also create medical record numbers and verify insurance.
  • Direct callers to appropriate NewYork-Presbyterian Hospital services if unable to schedule requested appointment directly.
  • Assist external providers in obtaining requested services at NewYork-Presbyterian Hospital for their patients.
Physician Referral Form

Physicians who want to refer patients to an ACN practice should complete the form below and fax it to the ACN Appointment Scheduling at (212) 342-6049.



Yvette Stoker
Operations and Development Manager
yvs9013@nyp.org Olga Perez
Olga Perez
Supervisor
olp9003@nyp.org
Evelyn Bunin, RN
Evelyn Bunin, RN
Clinical and Quality Manager
buninev@nyp.org

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