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NYC Conference on Medical Interpreting and Culturally Competent Health Care

First-of-Its-Kind Seminar Co-Presented by NewYork-Presbyterian Hospital and NYU School of Continuing Education

NEW YORK (Oct 20, 2006)

Health-care providers and legislators are increasingly focused on providing language-assistance services and culturally competent health care for patients with limited English proficiency and patients with diverse cultural traditions. As leaders in the area, NewYork-Presbyterian Hospital, together with New York University School of Continuing Education, is presenting a first-of-its-kind daylong seminar in New York City on medical interpreting and cultural competency in health care.

The event will feature a keynote address from New York State Assemblyman Adriano Espaillat.

The seminar, titled "New Interpretations: A Dialogue on Best Practices and Future Trends in the Field of Medical Interpreting" and taking place today, October 20, from 9:00am - 4:00pm, at NewYork-Presbyterian, Milstein Hospital Building, at 177 Fort Washington Avenue, will host health professionals, educators, policy makers, interpreters and others to discuss best practices and implementation of the New York state regulations in the area of medical interpretation that went into effect on September 13.

"Every day, our Hospital treats patients from dozens of different countries and cultures – including many non-English speakers. In the world's most diverse city, we must set the standard for quality care delivered with compassion and sensitivity with an emphasis on understanding and addressing the needs of our patients," says Dr. Herbert Pardes, president and CEO of NewYork-Presbyterian Hospital.

"The seminar will focus on practical solutions and innovative ideas to assist in the implementing, developing, managing and refining of this challenging and vitally important area of health care," says Rick Evans, director of volunteer and patient-centered services at NewYork-Presbyterian.

Additionally, the forum will provide interactive panel sessions on topics including model programs and best practices for language assistance programs in hospitals; hiring and evaluating interpreters; training interpreters; and technological advances.

The event is sponsored in part by Pacific Interpreters of Portland, Ore.

For more information, patients should call (866) NYP-NEWS.

Interpreter Services and Cultural Competency at NewYork-Presbyterian
NewYork-Presbyterian offers an extensive language assistance program for its patients, including more than 58 onsite interpreters and other interpretation services available for up to 120 languages. In 2005, the Hospital provided more than 115,000 interpretations in 72 different languages – all cost-free to the patient. NewYork-Presbyterian has already met the new New York state requirements for a Language Assistance Program (LAP) to ensure appropriate communication with patients about treatment, informed consent, discharge plans and health-care proxy. Complementing its long-standing commitment to interpreter services, the Hospital has also provided cultural competency training to its employees. The required course, called "Creating an Oasis of Respect," teaches an understanding of cultural differences within the health-care setting, emphasizing compassionate and effective communication.

NewYork-Presbyterian Hospital
NewYork-Presbyterian Hospital – based in New York City – is the nation's largest not-for-profit, non-sectarian hospital, with 2,224 beds. It provides state-of-the-art inpatient, ambulatory and preventive care in all areas of medicine at five major centers: NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian Hospital/Columbia University Medical Center, Morgan Stanley Children's Hospital of NewYork-Presbyterian, NewYork-Presbyterian Hospital/Allen Pavilion and NewYork-Presbyterian Hospital/Westchester Division. One of the largest and most comprehensive health-care institutions in the world, the Hospital is committed to excellence in patient care, research, education and community service. It ranks sixth on U.S.News & World Report's guide to "America's Best Hospitals," has the greatest number of physicians listed in New York magazine's "Best Doctors" issue, and is included among Solucient's top 15 major teaching hospitals. The Hospital has academic affiliations with two of the nation's leading medical colleges: Joan and Sanford I. Weill Medical College of Cornell University and Columbia University College of Physicians and Surgeons.

Contact

Bryan Dotson
brd9005@nyp.org

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